Virtual CMO / COO


  • Creating new processes and systems so your business runs more efficiently and cost-effectively
  • Creating your dream team — hiring, positioning team members for success, or assisting in letting people move on
  • Ensuring smooth program delivery via various methods including teleconference, online learning platform, and Facebook/Social media discussion forums
  • Engaging with clients, gather feedback and make recommendations for improvements and best practices, updating operational manuals and process maps
  • Writing program-based communications (email, social media, etc.) that ensure programs are delivered efficiently and smoothly, with the minimal feedback or support needs from clients
  • Assisting teachers and trainers in the development of curriculum and program materials to achieve desired client learning outcomes, stay ahead of trends and increase revenue
  • Launching and re-organizing programs for evergreen / self-paced delivery


  • Strategizing with sales and marketing team to ensure live events are filled, well organized and financial goals are being met
  • Generating ideas for increased revenue from live events
  • Working with A/V and design team to design programs and products from live event materials.
  • Work with event planner to actualize budgets after events and make recommendations for process and financial improvements
  • Emcee live events and/or simulcast



Kim helped us go from being a reactionary small business with little foresight, to a full-fledged advertising and interactive design agency in under 2 years. She helped us implement new systems, processes and contracts so that everything ran smoothly; many years later it still does. We also tripled our revenue two years in a row. But the best part for me personally as the founder, was that Kim helped me focus back on doing what I love — the creative process, design, cinematography. I was able to put the business operations in Kim’s hands and get back to loving my what my business lets me do.
Nate Smith — Founder/Creative Director, The Vacuum Agency, BigFootage Stock Video

Please email me to discuss Fractional Operations or CMO needs you may have -